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OUR VISION
“By going beyond expectations, every interaction, every time, we create extraordinary events.”
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We strive to make a difference in the world - one event at a time. Events bring people together and celebrate important times in lives. Our culture is created based the idea of serving our clients and each other - while having fun!
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Be unforgettable. In your character, interactions and performance.
Experts in all we do. Knowledge, professionalism and execution.
Excel through collaboration. Together, we build something greater.
Treat all with respect. People, property and product.
Service from the heart. Guests, each other, the community and environment.
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1. Our vision is the principle belief of Beets Hospitality Group. It must be known, owned and energized by all.
2. We are professionals in our knowledge and job execution while still maintaining a fun and friendly workplace.
3. Every employee will conduct themselves ethically.
4. We adhere to the attire and appearance standards. Our personal appearance is a reflection of the company.
5. We provide a personalized experience. We anticipate what our guests need and deliver before they need it. No detail is too small
6. Every employee is empowered to make decisions in order to provide service beyond expectations.
7. We are all quality control managers. We hold ourselves and others accountable.
8. We operate as a team. We enthusiastically help anyone, in any capacity. We ask for and offer assistance whenever possible.
9. To promote an enjoyable and professional work environment, we stay positive.
10. We listen to understand and respond with genuine kindness and compassion.
11. Feedback is valued. To better develop relationships and encourage growth, give and receive feedback graciously. Recognize achievements and celebrate accomplishments.
12. When affiliated with our brand, we model the behavior expected of a Beets Hospitality Group employee. This extends outside the workplace and to social media.
13. We protect and handle with care the assets and private information of the company and our clients.
14. We maintain uncompromising levels of cleanliness and safety. We keep our eyes open and resolve and/or report risks immediately.
15. Cuisine is at the heart of our company and every event. Be knowledgeable, passionate, and work together to ensure it is consistent, delicious and beautiful.
16. We are trendsetters in our industry. Continue to innovate!
Beets Hospitality Group has worked with the renowned Ritz Carlton Learning Institute creator, Cindy Novotny, in the creation of our service values and standards. Meaningful to our company, they also reflect the values of delivering world-class service to our clients. We are pleased to have implemented this program in training our staff to be more dedicated and thoughtful employees.
Meet the Team
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Read Phillips
FOUNDER
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George Phillips
CEO
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Dilushka Wanigatunga
VP OF OPERATIONS
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Marlene Fahrenkrog
EXECUTIVE DIRECTOR OF SALES
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Casey Hahn
DIRECTOR OF EVENTS
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Michelle Peters
DIRECTOR OF MARKETING & BRANDING